The eCommerce industry has evolved at a fast pace, bringing in several new technologies that businesses may look into. With Covid-19, the digital transformation era
Category: Online Customer Experience
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The Impact of the Pandemic on Online Shopping Behavior in Recent Years
Those of us who experienced the first COVID-19 lock-downs were likely surprised when reporting began last month one year later. It felt as if we
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What are the 10 Main Objectives of Consumer Awareness?
The term “consumer” refers to any individual who is set to avail of any amount/kind of service from another individual/party in exchange for a monetary
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Millennials Driving Cross-border Online Shopping Growth
One of the major success stories from the epidemic has been the growth of online shopping, fueled by lock downs and the American recession. Consumers
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This Year, Shoppers Will Spend a Record Amount of Money Online on Their Favorite Items
Everything is slowly but steadily shifting online, and shoppers are spending money online like never before, from how we connect to how we acquire our
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Ten Tips to Offer Best-in-class Effective Customer Support & Services
You may have the best product, but is that enough to get you the best customer. If there is no support for the product that
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How to Create the Best Retail Customer Experience: 5 Trends to Follow
Everyone is talking about how to improve the retail customer experience. These days customers buy things from anywhere at any time. In diverse markets and
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Trends in E-commerce Industry: Online Shopping Shift Seems to be Permanent
The Covid era has changed consumer shopping behavior and the trends in e-commerce industry. The audience who never wanted to jump to or experience online
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Key Steps to Remember for the Planning of e-Commerce
Planning Process: The first step of everything is planning and building a roadmap of your ideas. It is an act of defining activities required to
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Points to Consider While Building your Online Retailer Strategy
So you’ve chosen to create your own eCommerce platform. What comes next? Do you rely entirely on your eCommerce development firm to make the next
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