The e-commerce business has completely changed the retail environment and business landscape over the past decade since it was introduced. eCommerce operations have taken advantage
Category: Customer Service

The Impact of the Pandemic on Online Shopping Behavior in Recent Years
Those of us who experienced the first COVID-19 lock-downs were likely surprised when reporting began last month one year later. It felt as if we

What are the 10 Main Objectives of Consumer Awareness?
The term “consumer” refers to any individual who is set to avail of any amount/kind of service from another individual/party in exchange for a monetary

Impact of Customer’s Demands on Online Retail Beauty and Cosmetic Market Growth
The beauty and cosmetic industry has witnessed huge growth in the past several years. And it is continuously booming with each passing day. When it

Millennials Driving Cross-border Online Shopping Growth
One of the major success stories from the epidemic has been the growth of online shopping, fueled by lock downs and the American recession. Consumers

Social Media Platforms Can Boost Online Sales & Revenue. Read How?
Technology is advancing day by day, so is the dependency of people. The advancement in technology has led to the introduction of various social media

This Year, Shoppers Will Spend a Record Amount of Money Online on Their Favorite Items
Everything is slowly but steadily shifting online, and shoppers are spending money online like never before, from how we connect to how we acquire our

Key Tips You Can Use To Pay Less For Next Online Purchases
Paying more and more prices for online shopping isn’t a very beneficial factor for businesses. As the business owner keeps on spending more and more

Ten Tips to Offer Best-in-class Effective Customer Support & Services
You may have the best product, but is that enough to get you the best customer. If there is no support for the product that